Uninsured Services
Certain services are not covered by Alberta Health and Wellness, and are payable in advance. These include filling out insurance forms and other paperwork, vasectomy reversal (consult and surgical fee), and circumcision without medical indication. Fees for these services comply with the guidelines set forth by the Alberta Medical Association.
| UNINSURED LETTERS AND FORMS | COST |
| Off-work/sick note | $35 |
| Special authorization for prescription | $40 |
| Simple insurance forms (one page) | $60 |
| Complex insurance forms (requiring review of chart). Cost based on time and complexity. | $120 + |
| Medical legal paperwork and other forms. Cost based on time and complexity. Quote required. | |
| TELEPHONE RELATED UNINSURED SERVICES | |
| Phone-in prescription refills | $40 |
| Consult with Registered Nurse | $50 |
| Medical advice beyond the scope of previous visit by phone/email/fax - Specialist | $100 / 15 min. |
| Medical advice beyond the scope of previous visit by phone/email/fax - Family Physician | $75 / 15 min. |
| Medical advice beyond the scope of previous visit - Nurse | $50 |
| Medical advice beyond the scope of previous visit - Physio | $75 |
| APPOINTMENT FEES: MEDICAL AND PHYSIOTHERAPY | |
| Non-resident of Canada appointment. | Quote Required |
| Physiotherapy - Initial assessment | $170 |
| Physiotherapy - Follow-up | $95 |
| Self-Catheterization Teaching | $20 |
| MISSED/NO SHOW APPOINTMENT FEES (* may be charged) | |
| Missed appointment - Office visit | $100 |
| Missed appointment - Cystoscopy | $130 |
| Missed appointment - Video Urodynamics | $300 |
| Missed appointment - Physiotherapy initial assessment | $170 |
| Missed appointment - Physiotherapy follow-up | $95 |
| Missed appointment - Nurse visit | $50 |
| Missed appointment - Bladder BOTOX injection | $300 |
| ADMINISTRATIVE | |
| Chart copies (access to medical record - from EMR) | $10 / 15 min. |
| Chart copies (access to medical record - from EMR) - other. CD or USB memory stick cost additional. | $10 / 15 min. |
| Transfer of records to another medical provider as requested by the patient. Cost based on time and complexity of request. | $50 + |
Please note that our wait times are as follows:
| Service | Approximate Wait-time |
| Urgent | Will be booked in < 4 weeks |
| Semi-urgent | Will be booked in < 3 months |
| Routine | Will be booked > 4–6 months |